Privacy & Policy
Privacy Policy
Melbourne Cabs values customer privacy and focuses protecting personal information shared during bookings transportation enquiries and communication through our website or customer support services. This Privacy Policy explains how Melbourne Cabs collects uses stores and protects customer information while providing reliable transportation services across Melbourne.
By using Melbourne Cabs services or accessing our website customers agree with the terms explained within this Privacy Policy.
Information Collection
Melbourne Cabs may collect personal information when customers make bookings contact customer support submit enquiry forms or communicate with our team.
Information collected may include:
- Full Name
- Mobile Number
- Email Address
- Pickup Location
- Drop Off Location
- Booking Details
- Travel Preferences
- Payment Information
This information helps Melbourne Cabs provide smooth reliable and comfortable transportation services for customers across Melbourne.
Information Usage
Melbourne Cabs uses customer information for transportation bookings communication customer assistance and improving travel experiences.
Customer information may be used for:
- Confirming bookings
- Providing transportation updates
- Responding customer enquiries
- Improving customer support
- Managing airport transfers
- Processing payments
- Sending booking confirmations
- Improving transportation services
Melbourne Cabs only uses customer information for professional transportation related purposes.
Information Protection
Melbourne Cabs focuses protecting customer information through secure systems and responsible data handling practices. Personal information remains protected against unauthorised access misuse or disclosure.
Our team follows professional procedures helping maintain privacy security and safe management of customer information shared during bookings and transportation services.
Payment Security
Melbourne Cabs uses secure payment handling methods for transportation bookings and related services. Payment details remain protected during booking transactions and customer payment information is handled responsibly.
Customers should always ensure payment information remains accurate and secure while using online booking services.
Cookies Usage
The Melbourne Cabs website may use cookies helping improve website performance customer experience and website functionality. Cookies help understand website traffic improve services and support smoother browsing experiences.
Customers may disable cookies through browser settings if preferred although some website features may work differently after disabling cookies.
Third Party Services
Melbourne Cabs may use trusted third party services supporting bookings communication payment processing or website management. These services only access limited information required for professional transportation operations.
Melbourne Cabs does not sell trade or share customer personal information with unrelated third parties for marketing purposes.
Customer Rights
Customers may request access updates or corrections regarding personal information shared with Melbourne Cabs. Customers may also contact our team regarding privacy concerns questions or information management requests.
Melbourne Cabs respects customer privacy rights and focuses providing transparent information handling practices.
Policy Updates
Melbourne Cabs may update this Privacy Policy when required for service improvements legal requirements or operational changes. Updated policies become effective immediately after publication on the website.
Customers are encouraged reviewing this Privacy Policy regularly for updated information regarding privacy practices and transportation services.
Contact Information
Customers may contact Melbourne Cabs anytime regarding privacy questions transportation bookings or customer support services.