Terms & Condition
Terms & Conditions
Welcome to Melbourne Cabs. These Terms & Conditions explain the rules and responsibilities for using our taxi transportation services across Melbourne. By booking or using Melbourne Cabs services passengers agree following these terms during every journey.
Melbourne Cabs focuses providing safe reliable and comfortable transportation services for airport transfers business travel daily rides and special occasions across Melbourne.
Booking Policy
Passengers should provide correct booking information including pickup location destination contact details and travel requirements while making reservations with Melbourne Cabs.
Advance bookings are recommended for airport transfers business transportation and special events to help ensure timely pickups and smooth transportation services.
Melbourne Cabs reserves the right cancelling or adjusting bookings because of traffic weather conditions vehicle availability or unexpected transportation situations.
Payment Terms
Passengers must complete payment for transportation services using approved payment methods provided by Melbourne Cabs.
Fares may vary depending on travel distance pickup location waiting time traffic conditions toll charges or additional transportation requirements requested during journeys.
Passengers should confirm estimated pricing before travel begins to avoid misunderstandings regarding transportation charges.
Passenger Responsibilities
Passengers should behave respectfully during rides and avoid actions causing discomfort damage or safety concerns for drivers passengers or vehicles.
Melbourne Cabs reserves the right refusing transportation services if passengers display unsafe disrespectful abusive or unlawful behaviour during bookings or rides.
Passengers remain responsible for personal belongings during transportation services. Melbourne Cabs is not responsible for lost forgotten or damaged personal items left inside vehicles.
Airport Transfers
Passengers booking airport transportation should provide accurate flight information including arrival times departure schedules and terminal details to avoid delays.
Melbourne Cabs monitors airport transportation schedules whenever possible but cannot guarantee exact pickup times because of airline delays traffic conditions or unexpected travel situations.
Additional waiting charges may apply if passengers delay pickups beyond scheduled booking times.
Cancellations
Passengers should notify Melbourne Cabs as early as possible for booking cancellations or schedule changes.
Cancellation charges may apply for late cancellations airport transportation bookings or special transportation reservations depending on booking circumstances and vehicle preparation requirements.
Melbourne Cabs reserves the right cancelling bookings because of safety concerns vehicle problems weather conditions or unavailable transportation services.
Vehicle Use
Passengers should maintain cleanliness inside vehicles during transportation services across Melbourne.
Smoking illegal activities dangerous substances and actions causing vehicle damage are not permitted inside Melbourne Cabs vehicles.
Additional cleaning or repair charges may apply if passengers damage vehicles or require excessive cleaning after transportation services.
Safety Policy
Melbourne Cabs prioritises passenger safety during every journey across Melbourne. Our drivers follow transportation regulations safe driving practices and professional service standards throughout rides.
Passengers should wear seatbelts whenever required and follow driver instructions during transportation services.
Service Availability
Melbourne Cabs aims providing reliable transportation support anytime however services may occasionally become unavailable because of traffic conditions weather emergencies vehicle maintenance or high booking demand periods.
We continue working providing dependable transportation experiences for passengers across Melbourne whenever services remain available.
Changes To Terms
Melbourne Cabs may update these Terms & Conditions anytime without prior notice. Updated terms become effective immediately after publication on our website.
Passengers are encouraged reviewing these terms regularly before using Melbourne Cabs transportation services.
Contact Information
Passengers needing assistance regarding bookings transportation services cancellations or general enquiries may contact Melbourne Cabs anytime.
Melbourne Cabs remains committed providing comfortable reliable and professional transportation services passengers trust across Melbourne daily.